Policies
Booking Sessions
Private sessions are booked directly through Inner Echo. Appointments are confirmed once a time has been mutually agreed upon and, where applicable, payment arrangements have been made.
Sessions are offered by appointment only and are subject to availability.
Fall Private Series
The Fall Private Series includes 14 private Pilates sessions running from September through December 2026.
The series is a 14-session commitment. Sessions are scheduled at a mutually agreed-upon recurring time, with reasonable flexibility for holidays, travel, illness, and other unavoidable interruptions.
The full series is $910 GST included, or may be paid in four monthly payments of $227.50.
The monthly payment option spreads the cost of the series over four months; it does not create a month-to-month membership or change the 14-session commitment.
New Clients
New clients are required to complete a brief intake and sign a waiver before their first session. This helps ensure your program is appropriate and tailored to your individual needs.
Please let me know about any injuries, health concerns, pain, or physical limitations that may affect your participation.
Cancellation & Rescheduling
A minimum of 24 hours' notice is required to cancel or reschedule a session.
Sessions cancelled with less than 24 hours' notice, or missed without notice, are forfeited.
If you are unwell, please let me know as soon as possible. I understand that illness happens, and genuine illness or emergencies will be handled reasonably and at my discretion.
If I Need to Cancel
Sometimes life happens to instructors, too.
If I need to cancel your session, I will provide as much notice as possible and reschedule the session at a mutually convenient time. You will never lose a session because I had to cancel.
Late Arrival
Please arrive on time for your session. Late arrivals will receive the remaining scheduled session time, and the full session fee still applies.
Payment
Payment is made by e-transfer unless another arrangement has been made in advance.
For the Fall Private Series, payment may be made in full or through the four-month payment plan described above.
All prices include GST.
Health & Safety
Your safety is a priority.
Please:
Inform me of any injuries, health concerns, pain, or physical limitations before your session.
Complete the required intake form and sign a waiver before beginning services.
Communicate any pain, discomfort, or concerns during your session.
Stop or modify an exercise if something does not feel right.
Pilates is a physical movement practice. Your participation is voluntary, and you are responsible for communicating changes in your health or physical condition.
If you are feeling unwell, please reschedule your session.
Studio Etiquette
To maintain a comfortable, focused, and welcoming environment:
Wear comfortable, fitted clothing suitable for movement.
Grip socks are recommended for safety and hygiene.
Silence mobile devices during your session.
Please arrive ready to begin at your scheduled time.
This is a private home studio, so a little consideration for the space and the people who live here is appreciated.
Privacy
Personal and health information collected through intake forms, communications, and sessions is kept private and used only to provide and administer your services, except where disclosure is required or permitted by law.
Questions
If you have questions about any of these policies, please reach out before booking. I'm happy to clarify anything that isn't clear.
These policies are intended to provide a clear and comfortable experience for both you and me.